You can leave a message on your specific virus threat under the apropriate virus remoal guide.. If your looking for support on a specific virus we only answer questions via the board and not through e-mail. This is so everyone can read the solution. Again DO NOT ASK FOR HELP VIA E-MAIL. Post your question in the comments section of the correct virus guide. For all other inquiries we will get back to you as soon as we can. If you are contacting us in regards to a REFUND: RemoveVirus.org does NOT sell any product or service. While we do recommend out security clients and other repair service, such as Spyware Doctor, Malwarebytes, Norton, Trend Micro, we do not sell these products and can not offer any such refund because we did not sell it to you. If you have any issues with a product or service you need to speak to the Software Vendor. RemoveVirus.org is in NO way affiliated with any of the viruses on this site. The makers of these viruses are out to steal your money and take advantage of you in every way that they can. RemoveVirus.org does not condone their actions and that is why we work so hard to bring you up to date virus removal guides to help you out.
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