AV Security Suite
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Guide Last Update on 8-14-2010 for AV Security Suite
ATTENTION: AV Security Suite is slightly different than Security Suite. If your fake client does not have AV in front of it then you should go to this Security Suite guide for more accurate help and VIDEO.
Update: Browse down and watch the Proxy removal video first. Then download the SDA client we recommend and continue on with the rest of the AV Security Suite removal guide.
Another Update: We need your help locating were you got infected. Please take a second to post a comment about what sites you think may of infected you or the actual URL.
Description: AV Security Suite is a new fake security client and a clone of 3 others Antispyware Soft, Antivirus Suite and Antivirus soft. All the scan results from this client are fake. The warnings and scan results are there to trick the user into making a purchase of this bogus security client.
What makes this threat hard to remove is it will change the users proxy settings. Because Chrome and Internet Explorer use these settings many users may find they can not go to regular websites. Don't worry we have created a video below to help you get around this little issue.
Like most rogue security clients it can be hard to remove AV security Suite. Many users report most regular programs to be blocked so they can not run security scans or even download security software. The warnings that AV Security Suite give off can be very alarming and convincing but please remember that it is all just a ploy to get you to purchase the client. None of the warnings are true.
AV Security Suite
» Download AV Security Suite Removal Software
As soon as you find yourself infected with this threat you need to take immediate action to remove it. AV Security Suite removal can be a little challenging for non savvy computer users but we have included a removal video for Antispyware Soft that is very similar to this threat and it should help provide guidance. Also be sure to watch the Proxy re-set video as well.
Automatic AV Security Suite Removal
PLEASE NOTE: In order to use this client you will first need to re-set your proxy settings. Watch the bottom video then install this client.
We do recommend Spyware Doctor with Antivirus. This is one of the few clients out there that can really make a big difference. The problem most people will have is your fake client may block the install or updating of a real security product. You can always start of following the manual guide below. Once you terminate the running processes of this virus you should be able to install the client just fine. If you follow the link above and use coupon code removevirus10 you will get 10% off. This is an exclusive coupon we got just for removevirus.org readers.
Online AV Security Suite Removal Service
Sometimes you just need a pro. If you are having troubles and do not understand the below guide or just feel better having an expert removing this threat and all others on your computer then we recommend www.onlinecomputerrepair.org. It's one of the leading remote computer repair companies out there and will get you taken care of.
Antivirus Soft Removal Video ( NOT AV Security Suite but it's basically the SAME EXACT THREAT. This should work for you. Just substitute out the correct names and files)
HELP US: We took the time to make this video and help you. Please rate us on http://www.mywot.com/en/scorecard/removevirus.org . It will only take you a minute to register and add a comment. We would also welcome any posative facebook or social bookmark comments.
We have just produced another video on this. It's a remote repair of a follower to removevirus.org. We only have it on youtube at the moment but if we here good responces we will add it in here as well. The repair was down on an XP computer while in Safe mode with Networking
http://www.youtube.com/watch?v=Abb_snLbGDw
Don't forget. If it's too hard for you to remove yourself or things just aren't working for you then a cheap route for repair is www.onlinecomputerrepair.org.
Remove Proxy Setting so You Can Connect to the Internet Again.
AV Security Suite Manual Removal Procedures
The first step you must take in order to remove AV Security Suite is to stop the following process:
- [random]tssd.exe [random].exe Normally 6 random characters
Top Stop this process you can either browse to the file location and re-name the file like we did in the video above, or you can download our process killer tool under SOFTWARE tab above. Be sure to download the one already re-named explorer.exe
We also want to point out that your Internet Explorer and or Chrome will not be able to connect to the internet in many cases. You need to remove the proxy setting first. View the video above on how to do this.
The next step in AV Security Suite removal is to delete the following file:
Windows XP:
- %Documents and Settings%\[UserName]\Local Settings\Application Data\[random characters ]\[random characters]tssd.exe
Windows Vista/7:
- %User%\AppData\Local\[random characters ]\[random characters]tssd.exe
UPDATE 8-14-2010: This threat is mutating. You may not have the tssd.exe anymore at the end. However it still have the random characters and is in the same folder paths as above.
Once the above steps have been completed, AV Security Suite is mostly gone from your computer. Even if in most cases this step would ensure that no other malicious software are present on the disk it is still recommended to scan the entire PC using genuine security software such as Spyware Doctor with Antivirus.
If you find this threat too hard to remove yourself and need an expert we recommend www.onlinecomputerrepair.org . They charge far less than others and are great at what they do.
AV Security Suite Registry Removal Procedures
Removing files and folders alone is not sufficient to completely remove AV Security Suite. The following keys and settings should also be removed from the Windows registry to complete AV Security Suite removal:
- HKEY_CURRENT_USERSoftwareavsoft
HKEY_CURRENT_USERSoftwareavsuite
HKEY_LOCAL_MACHINESOFTWAREavsoft
HKEY_LOCAL_MACHINESOFTWAREavsuite
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDownload "RunInvalidSignatures" ="1"
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings "ProxyOverride" = ""
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings "ProxyServer" = "http=127.0.0.1:5555"
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesAssociations "LowRiskFileTypes" = ".exe"
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesAttachments "SaveZoneInformation" = "1"
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun "[random]"
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun "[random]"
Updated Regsitry traces: May not apply to you
- HKEY_CLASSES_ROOT\VirtualStore\MACHINE\SOFTWARE\Wow6432Node\AVSecurity (and AVscan)
- HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\######tssd_RASAPI32
- HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\######tssd_RASMANCS
You should now run a full security scan to ensure no other threats are installed on your computer.
AV Security Suite Directories:
- Vista and Windows 7 Users: %User%\AppData\Local\[random characters ]\
- XP Users: %Documents and Settings%\[UserName]\Local Settings\Application Data\[random characters ]\
Conclusion
It is not recommended for inexperienced users to attempt to delete AV Security Suite manually, as any mistake made during removal could result in your system getting damaged. Therefore, inexperienced users are advised to use a web-based repair service such as www.onlinecomputerrepair.org or legitimate antivirus software such as Spyware Doctor with Antivirus to completely and safely remove AV Security Suite.
Related Article Keywords: AV Security Suite, Remove AV Security Suite, AV Security Suite Removal, How to Remove AV Security Suite
As always please post updates to the file traces. If yours are different then other users will find it helpful.
IF you ask for help in the comments section you will get it. However we need to know a few basic things
1. What Operating System are you using?
2. What step in the guide are you having trouble with?
3. What steps you have already completed?
If you require software help to remove this virus. We highly recommend using Spyware Doctor with Antivirus. Download Here
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223 comments for "AV Security Suite".
1. Sweet
The guide and video was right on. Worked perfectly to remove av security suite.
2. great video
Me too! I watched both videos and Voila! I'm free at last. I'll share the link and did a digg too. alright! one grateful dude.
3. thank you!
Manual removal was the only resolution that worked for me. Your video was perfect and saved me a disc wipe and reinstall.
4. Right On
Glad we were able to help you out. Our videos are very sweet!!! To date we now have over 1 million views.
If we were able to help you out then brag about us to your friends. 1000's of other sites just BS you around. We tell it how it is.
5. Your advice and
Your advice and understandable video on the "AV Security Suite" was perfect...Honestly, you saved me $200 I was ready to spend at the Geek Squad. That approach would have cost me 2-3 days without a computer as well. THANK YOU SO MUCH!
6. Saved you 200 bucks and 2-3
Saved you 200 bucks and 2-3 days with out a computer. I think you owe me a beer!!
Glad we could help you out Mike.
7. A beer? As in one? Heck,
A beer? As in one? Heck, I'll send you a case....
Thanks for the guide. My 12 year old inadvertently did this to her computer, but now it lives rather than experiencing flight (through a window to be more specific).
8. The process on my computer
The process on my computer showed up as "jaksuyr". just FYI. Also, as it was previously commented, it has gotten smarter. I had to use a combination of Spyware Doctor and Malware SEVERAL times in order to get it taken care of. I had to restart in safemode to download. After a while I couldn't even do that so I logged in under the guest account and ran the Spyware doctor there. The Guest account ran much quicker and the SD caught a lot more stuff. I then logged back in to the Admin account and ran it again and again got even more viral goodness. This has to be run several times. In my experience the PC Tools Spyware Doctor did much better than Malwarebites (still a good free program though). Unfortunately, I had to pay for the SD but heres a helpful hint: download it, then go to uninstall it and it will offer 60 days full protection for $5.99. Good luck...AV Security Suite is a nasty little effer.
9. Nice
Golden advice. I see you are a soccer fan.
thanks for the updated trace. I would also recommend you attempt the update and scan under safe mode with networking. You can learn how to boot into safe mode under our How to Guides
10. Jeebus
I went to a couple of different sites trying to get this stupid thing off. I couldn't get it to go away! And I didn't want to pay for SpyDoc. The manual removal worked wonders! The other sites only got rid of the registry keys, but not the application, which re-installed the keys. ARRGH! Really, you're a lifesaver. Thanks!
--One Relieved IT Guy
11. Sounds like you are getting
Sounds like you are getting there. You may have a root kit. While it does cost money for the SDA client you should at least download it and run a scan. From the results you should be able to find the other traces that are re-installing this and then manually delete them.
12. Like a charm
The manual removal was perfect for me as well. Despite several attempts to run anti-malware software AV kept hanging on--I almost respect its tenacity. Thanks a ton, one time through the manual process got it done.
13. how?
how do I find the files on vista?
14. You simply follow the guide
You simply follow the guide above. We list the paths to the threat.
15. Nice!
Your tutorial was great help to me!! thx!
16. Both Videos are the same
Looking at the video to remove the proxy settings - its the same 6:49 video about about it. At least on my computer it is.
17. Video
Never mind - my error ..... Thanks for all the help with the AVSS removal! Worked great. TJ
18. you are a lifesaver
I was freaking out about this AV thing and I was so upset that I was going to have to spend so much money to fix it. Lucky for me you guys created such a wonderful and helpful guide. The videos and this page saved my computer! THANK YOU!
19. Okay, so I got this AV
Okay, so I got this AV Security Suite thing today and have been at it all day to remove it. I followed another tutorial about how to remove it and I used malwarebytes which seemed to remove it, however for some reason now my computer will not connect to my wireless internet.
I've tried searching for the files via the manual removal method listed here and none of the named files seem to be present anymore so I'm assuming it's gone, but the wireless wont connect. It tries, but always fails.
Does this have anything to do with this virus? Have I done something wrong in my attempt to rid my laptop of this which now prevents me from having internet access?
Any help is appreciated.
20. Your issue sounds like a
Your issue sounds like a wireless one and not a virus.
1. Ensure your Wireless is on in the laptop.
2. Connect directly to your router via a cable instead of wireless to ensure the device is working. While there double check the password you were using.
3. If the above fails you may need to re-load the Wlan drivers.
4. Re-set your winsock using winsock fix. More of a last re-sort.
No further answers will be provided on this subject. This is most likely not virus related.
21. email connection
I ran a repair on Microsoft Office which includes Outlook and that sorted out the problem. No problems before AV SS arrived, so it did something to Outlook that was not obvious from setting the account settings.
22. AV Security Suite
My computer was hit with the AV Security Suite virus and I used your process to delete the virus off my xp computer. Thanks. However, I too am having no internet connection since I removed the virus. I have my pc hard wired to router. The LAN connection says it's connected - but no packets sent or received. When I try repairing the connection, I get;
'Windows could not finish repairing the problem because the following action cannot be completed: Failed to query TCP/IP settings of the connection. Cannot proceed.'
Any advice?
Chris
23. I am having the exact same problem
I am having the same problem connecting to the internet after I cleaned up from this virus. Outlook runs fine and but no internet. I cannot even connect to the router and I am hard wired to it also. It seams to be a firewall issue, but I cannot figure out what is wrong.
24. I had the same issue. Go to
I had the same issue. Go to IE and then tools. Then Internet options. Click on 'connections' tab. Click on 'LAN settings'. uncheck the 'proxy server box'.
Worked for me. good luck
25. The above works. It's
The above works. It's exactly what we already tell you to do in the guide.
26. registry removal process
hi, What would be the process to remove the registry errors.
27. McAfee
If I am able to open and run a McAfee virus check and it comes up clean, does that mean all of the virus is removed?
28. personally I don't trust
personally I don't trust Mcafee. Use the Spyware Doctor with Antivirus or Malewarebytes.
If they come up clean then you should be good to go.
29. Thanks! with out this video
Thanks! with out this video I could not of done it.
30. AV Security Suite
I am having major difficulty with this stupid AV Security Suite nonsense!
It has taken over my personal laptop. I am currently on my work computer (who has blocks on pretty much everything)
My issue is AV Security won't let me click on any of my icons or run any of my programs. I can't get into internet, microsoft office, or any other software in order to run the cleanup....
Everything i do click on an icon, the security alerts pop up...
How do I get rid of this thing if it won't let me into any program???
31. Did you not read the guide
Did you not read the guide above or watch the videos?
If the above videos are too hard to follow then I strongly suggest you hire out www.onlinecomputerrepair.org.
32. Worked Great Thank You SOO
Worked Great Thank You SOO Much took under an Hour
33. Thanks !! I had run
Thanks !! I had run Malwarebytes several times under safemode but still not able to clean this virus until I came across this website.
I am not a computer savvy person but I was able to follow the instructions. But I still have questions to ask.
When I try to remove av security suite registry, instead of ((HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesAssociations "LowRiskFileTypes" = ".exe")), my registry has ((HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPoliciesAssociations ""SaveZoneInformation" = "1")), and instead of ((HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings "ProxyOverride" = "")), it has ((HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings "ProxyOverride" local""))
Should I just go ahead and delete them anyway ?
Hope it is not a stupid question to ask.
Thank you for your help!!
34. I would not worry about those
I would not worry about those directly. As long as you have internet access and nothing odd going on and Spyware doctor with antivirus says your clean then you should be good to go.
35. You frickin' rock!
Thank you so much for the help! Got rid of this stupid virus within 20 minutes.
I'm using Avast Anti-Virus to help clean up the remains of this virus...
And one question:
Do you have any idea where this virus originates from? I'm guessing I got it from one of the many pop-ups coming from a strange video sharing website I was browsing yesterday night.. And if that's the case, I'm going to stick with youtube and dailymotion from here on out.
36. WOOT! Glad it worked for you
WOOT! Glad it worked for you Kenneth.
Most likely it did come in from a video codec or the like.
Can You sent us an e-mail via the contact from with the urls of the video sites you were on. We like to maintain an internal lists of sites were we can get infections from to test out.
37. Thank you!
Thank you very, very much! You probably get that a lot, but oh well. I'm very happy that I could easily remove it with no problem.
But, maybe a guide or something to show how to reset the proxy in Firefox would be nice, though.
Thanks again!
38. Firefox Proxy Reset
I came across this myself about 10 mins ago.. Go to Tools- Options- Advanced Icon- Network Tab- Settings, be sure to click on the OK button once you've selected your proxy setting. Hope that helps. =)
39. Janae You rock. Users
Janae You rock. Users helping users. Nothing is better then passing on the knowledge.
40. Thank you!!!!!!!!!!!
I may have friends, but we're all music geeks so I really didn't have anyone tech savvy to help me with this. Thank you sooooooooo much! You saved me from bashing my computer with my piano...Or would it be bashing my piano with my computer?
41. yesssssssssssss
Thank you guys soooooooooooo much! Lifesaver indeed. seriously, though, Respect and keep doing what you're doing!
42. Thank you so much!!!!!
I wanted to thank you. I followed your directions and got rid of that nasty virus. Again, thanks sooooooo much!!!!!! ;-)
43. Dear technical admin- I want
Dear technical admin- I want to express my sincerest thanks!
I don't know what I would do without my computer!
44. Hi Chad, Thanks for the kind
Hi Chad,
Thanks for the kind words. We at RemoveVirus.org are glad to of helped you out.
45. Excellent!
Thanks, worked beautifully! I have added it to my list of known Rogue security programs,...
http://www.chaos.neonblade.com/RogueList.pdf
Thanks again
46. Just need to ask, I went into
Just need to ask, I went into safemode and ran malwarebytes and it said it removed the program before I saw this website. I then came here and followed the instructions on the video, but I didn't HAVE the files to delete. Does that mean it's all gone, or should I continue to be concerned?
47. nothing wrong with asking. I
nothing wrong with asking. I would think you are clean. However I always end up running two scans to ensure.
Spyware Doctor with Antivirus and Malwarebytes. If nothing major is detected with both the scanners then consider your self good to go. Also ensure you have all the latest updates before you run the scans.
48. AV Security removal great, but now IE doesn't connect
Followed all the instructions, did the manual removal and manually edited the registry. (btw: using IE 8 on XP Pro). Worked great, but....
Computer connects to server & email (eudora) connects sends/receives fine.
Now I am trying to install Spyware Doctor and it stops at 'connecting to 127.0.0.1'. My questions is, did I remove something from your register list that effected IE connectivity of some kind? BTW: Ping 127.0.0.1 works fine.
49. Re-set your Windows Hosts
Re-set your Windows Hosts file. We have a tool in the side bar for this.
Also ensure IE does not have the proxy settings box checked. The video is above.
50. Thanks
Thank you, egg on my face. It looks like the Proxy setting got tripped-on by the 'fake-ware' thanks, perfect.
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